Our Methodology
SystemLink offers you a number of Service Options designed to maximize the success & impact of your technology investment
Having served nearly 1,000 clients, worldwide, in recent years…we've come to understand the following basic truth:
- "The most critical success factor in technology implementation …is the quality of services surrounding the solution!"
This is why we offer the following premier-quality services:
Solutions Development
At SystemLink, we work closely with you to clearly define your business objectives, your key business processes, and your technology requirements…all before we begin discussing the many possible IT solutions that will best meet your overall objectives.
Systems Procurement
Whether your solution is hardware, or software, related, we'll assist you in evaluating & obtaining it…either through one of our strategic vendor relationships, or through our network of alliance partners.
Implementation Methodology & Project Management
When it's time to implement your solution, we'll use our Implementation Methodology, based on PRINCE 2, to outline each of your project's milestones & tasks, to establish time-lines for each component, and to manage the overall project…working closely with your team to implement your solution-on-time and on-budget.
Click here to view a flow-chart of our PRINCE 2 Methodology.
Staff Education & Training
Nothing has a greater impact on the value of your technology investment than the knowledge & confidence of your people. A core component of our service includes customized staff education in the comfort of your office. This hand's on training approach will allow your staff to be trained using real life data in an environment that they are already familiar with to maximize learning and retention. Classroom and web training are also available upon request.
On-going Support
Once your hardware and/or software implementation is in place, you'll be able to access our broad range of flexible Support & Maintenance Services to provide you with the on-site, web-based, on-line, and telephone support you need…to ensure that all of your questions are answered, and that all of your concerns are addressed.
Next Steps:
- Tell us what your biggest system problem is, and what you'd like as the ideal solution.
- Schedule a meeting with one of our senior client solution consultants to review your company's exact needs.
- Fill out our short questionnaire…and we'll get back to you right away with tangible solutions to enhance your operation.